THE GOODNESS OF AMERICA
Cable Service
When Jessica Nash Donnahoo found herself overwhelmed during a service visit from her cable technician on March 16, she was surprised to learn that her technician provided services beyond fixing her cable problem.
Donnahoo, of Greenville, South Carolina, is a mother to two toddlers, a two-year-old daughter and a three-year old son named Sailor, who suffers from blindness and two rare brain defects. Sailor struggles with communication and often cries out of frustration from his inability to communicate his needs.
On March 16, Donnahoo was home trying to finish her household chores and attend to her two children. Sailor had spent most of the morning crying, and Donnahoo did her best to provide him comfort while also simultaneously caring for her daughter and attending to the laundry and household duties. When Rob Kinney, her local cable technician, arrived at her house for a service call, she was nearly at her wits’ end.
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